Resolve conflict and improve engagement in difficult situations
The Challenging Conversations program guides participants through the five interconnected steps that are critical to successfully having a challenging conversation. Using this flexible model, individuals learn how to speak up directly and resolve conflict without alienating the other person and learn to stay focused, even when triggered by what they are hearing.
- Leaders seeking to develop communication skills to handle challenging and difficult situations and resolve conflicts
- 4-hour, half-day program for Live, In-Person
- 2, 2-hour modules for Live Virtual Workshop
- Live In-Person
- Live Virtual Workshop
- On Demand Digital
- (also available as a blended solution)
Interested in taking the next step?
If you’d like to learn more about how our leadership training programs can elevate your company’s leadership to the next level, simply provide your contact information and we’ll have one of our leadership training experts reach out to you for a conversation to see if our programs might be a good fit for you. We’re looking forward to connecting with you!