Challenging Conversations

Challenging Conversations

Resolve conflict and improve engagement in difficult situations

The Challenging Conversations program guides participants through the five interconnected steps that are critical to successfully having a challenging conversation. Using this flexible model, individuals learn how to speak up directly and resolve conflict without alienating the other person and learn to stay focused, even when triggered by what they are hearing.

Course Details

Target Participant:

  • Managers
  • Leaders seeking to develop communication skills to handle challenging and difficult situations and resolve conflicts

Course Length:

  • 4-hour, half-day program for Live, In-Person
  • 2, 2-hour modules for Live Virtual Workshop

Available Formats:

  • Live In-Person
  • Live Virtual Workshop
  • On Demand Digital
  • (also available as a blended solution)


Interested in taking the next step?


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